Stop losing sales on WhatsApp.Your team and AI on one WhatsApp.
A shared inbox, a CRM with pipelines and automations for those who sell and support on WhatsApp, across several numbers and teams.A shared inbox, a CRM with pipelines and automations for businesses that sell and support on WhatsApp, across several numbers and several teams.
7 days free · from R$ 147/month7-day free trial · from R$ 147/month · no lock-in
Overview
Today · 4 numbers
Conversations today
148
First reply
2m 40s
Unassigned
0
Sales this month
R$ 21.4k
Conversations per day
green answered · volt deals
M
T
W
T
F
S
Today
Marina → Ana (Sales)
now
Pizzaria Bella won · R$ 4,800
3 min
Overview
Today · 4 numbers · 3 teams
Conversations today
148
+23 vs. yesterday
First reply
2m 40s
team average
Unassigned
0
all assigned
Sales this month
R$ 21.4k
6 deals won
Conversations per day
Mon
Tue
Wed
Thu
Fri
Sat
Today
First reply by team
Sales
1m 50s
Support
3m 10s
Finance
5m 20s
Now
Marina → Ana (Sales)
AI suggested a reply
Pizzaria Bella won
Follow-up sent
SOUND FAMILIAR?
While nobody answers,the customer buys from a competitor.
It isn't a lack of customers. It's messages with no owner, scattered across different phones.It isn't a lack of customers. It's messages with no owner, scattered across different phones, with nobody chasing the reply.
- Every seller on their own phone,and the customers leave with them.
- Nobody knows whose conversation it is,so everyone thinks someone else replied.
- The manager sees nothing,not even how much WhatsApp sold this month.
Juliana Costa
on Pedro's phone, on vacationon Pedro's phone, who is on vacation
Hi! Do you have the blue model for delivery this week? I want 3.Hi! Do you have the blue model for delivery this week? I want 3 units.
09:12
2 h unanswered
Hello? Anyone there?
11:20
3 h unanswered
I can pay upfront if we close today.
14:05
1 day later
Never mind, I already bought elsewhere. Thanks.
09:47
Sale lost · nobody saw it
A DAY OF SELLING WITH ZAPLIN
From “hi” at 9:12to paid on Friday.
Watch each feature step in at the right moment, without anyone having to remember a thing.
09:12
Shared inbox
Hi! I saw the ad. Do you serve 3 stores?
Sales SP · Meta Ads
The lead comes from the ad and lands in the right number's inbox.
09:12
Teams and routing
Unassigned
ALAna · Sales
It goes straight to whoever is free on the Sales team.
09:14
AI
Hot lead
92
AI suggestion
“We do! Shall I send you the proposal?”
AI qualifies the lead and suggests the first reply.
10:40
CRM with pipelines
New
Proposal
Closed
Pizzaria Bella
R$ 4,800
The proposal becomes a deal with a value in the pipeline.
Wed 10:40
Automations
2 days without a reply
Follow-up sent
Customer went quiet? The follow-up goes out on its own in 2 days.
Fri 16:05
Sale closed
Won
R$ 4,800
Pizzaria Bella · by Ana
Payment sent! 💚
Payment received. The manager sees it all on the dashboard.
09:12
InboxThe lead comes from the ad to the right number.
Hi! I saw the ad. 3 stores?
09:12
TeamsIt goes straight to Ana, on the Sales team.
Assigned to Ana
09:14
AIAI qualifies and suggests the reply.
Hot lead · 92
10:40
PipelineThe proposal becomes a deal in the pipeline.
Proposal · R$ 4,800
Wed 10:40
AutomationCustomer went quiet? The follow-up goes out on its own.
Follow-up sent ✓✓
Fri 16:05
SalePayment received. The manager sees it on the dashboard.
Won · R$ 4,800
Inbox, teams, AI, pipeline and automation working together.Inbox, teams, AI, pipeline and automation working together in one place.
Get startedALL IN ONE PLACE
One conversation.Everything you need right beside it.One conversation. Everything you need right beside it.
Shared inbox
Every number in one place. Assign, transfer and comment with @mentions.
Marina Rocha
AnaJoão Silva
BetoClínica Faria
RitaCRM with pipelines
Every conversation becomes a deal. Drag it between stages and see what each one is worth.
Sales pipeline
R$ 48.9k
New lead · 3
R$ 6.2k
Qualified · 2
R$ 11.4k
Proposal · 2
R$ 19.8k
Closed · 2
R$ 11.5k
Marina Rocha moved to Proposal
AI in support
Summarizes conversations, suggests replies and qualifies leads using your company's knowledge.
SUMMARY · 214 MESSAGES
Wants the annual plan for 8 people
Asked for an upfront discount
Decides by Friday
Hot lead
92/100
“10% off upfront if we close by Friday?”
UseTeams and permissions
Five ready-made roles and scope per person: every number, only their teams or only what is theirs.
Ana Lima
Agent
Rita Moura
Manager
Carla Dias
Admin
Visual automations
Build trigger, condition and action flows without code: follow-ups, stage changes and alerts.
TRIGGER
New message
CONDITION
Stage = Proposal, 2 days without a reply
ACTION
AI writes the follow-up
ACTION
Send on WhatsApp
Integrations and API
REST API, webhooks and OAuth 2.1. Connect Zapier, Make, n8n, Hotmart and Stripe.
Zapier
Make
n8n
Hotmart
Stripe
Webhooks
zpl_live_••••8F2a
AI ASSISTANT
While your team answers,AI takes care of the rest.
Ask in plain words. It finds, summarizes, suggests and acts in the CRM, and asks for your confirmation before acting.Ask in plain words. The Assistant finds, summarizes, suggests and acts in your CRM, and always asks for your confirmation before acting.
Zaplin Assistant
⌘ K
Which leads went cold this week?
Pipelines read
Conversations analyzed
3 leads found
I found 3 deals in Proposal with no reply for more than 3 days:
Pizzaria Bella
R$ 4,800
5 days
Ana
Ótica Visão
R$ 15,000
4 days
Thiago
Studio Lumi
R$ 5,500
4 days
Ana
R$ 25,300 stuck in the pipeline. Shall I send a personalized follow-up to all 3?
Ask Zaplin anything…
Summarizes long conversations
214 messages become 3 lines
Wants the annual plan for 8 people
Asked for an upfront discount
Decides by Friday
Suggests the right reply
In your brand's tone
“10% off upfront if we close by Friday?”
UseQualifies every lead
Puts those ready to buy first
Marina Rocha
92/100 · hot
Zaplin Assistant
Which leads went cold this week?
3 deals in Proposal with no reply for more than 3 days:
Pizzaria Bella
R$ 4,800
Ótica Visão
R$ 15,000
Studio Lumi
R$ 5,500
Summarizes long conversations
214 messages become 3 lines
Suggests the right reply
In your brand's tone
Qualifies every lead
Puts those ready first
Asks before acting
Nothing is sent or changed without your approval.
Uses your company's knowledge
Upload PDFs, policies and price lists.
Included in every plan
From 2K to 25K AI uses per month.
FOR EVERY TEAM
Real people.On the same WhatsApp.
Sales, support and management answer the same numbers, each seeing only what they need.
Sales
Support
Management
HOW IT WORKS
Connect once.Zaplin routes it every time.
Plans from R$ 147/month
YOUR NUMBERS
Sales SP
Sales RJ
Support
Finance
01Connect · QR code
1 inbox · rules per team
02Route · by team
SalesAna, Thiago, Carla
SupportBeto, Lucas
FinanceRita
03Sell on autopilot
Pipeline
Reminders
AI
Follow-up
Plans from R$ 147/month
PRICING
A plan for everyteam size.A plan for every team size.
Essential
To start organizing your support.
R$147/month
Get Essential- 1 WhatsApp number
- 3 people on the team
- 10K automation runs/month
- 2K AI uses/month
- 5 active automations
Professional
RecommendedFor growing sales and support teams.
R$497/month
Get Professional- 3 WhatsApp numbers
- 10 people on the team
- 50K automation runs/month
- 10K AI uses/month
- 30 active automations
- 100 MB knowledge base
Scale
For operations with several teams and numbers.
R$1,197/month
Get Scale- 8 WhatsApp numbers
- 30 people on the team
- 200K automation runs/month
- 25K AI uses/month
- 100 active automations
- API, OAuth and 30 webhooks
Professional
RecommendedFor growing sales and support teams.
R$497/month
- 3 WhatsApp numbers
- 10 people on the team
- 50K automations/month
- 10K AI uses/month
Essential
To start organizing your support.
R$147/month
- 1 WhatsApp number
- 3 people on the team
- 10K automations/month
- 2K AI uses/month
Scale
For operations with several teams.
R$1,197/month
- 8 WhatsApp numbers
- 30 people on the team
- 200K automations/month
- 25K AI uses/month
- Extra number R$ 69/month · extra person R$ 29/month
- Credit card · invoices in the portal
- 7 days free · no lock-in
Extra number R$ 69/month · extra person R$ 29/month · 7 days free · no lock-in
Start risk-free.
No lock-in
Cancel whenever you like, right from the dashboard.
Assisted onboarding
We connect your numbers and set up the teams with you.
7-day guarantee
Not a fit? We refund your first month.Not a fit? We refund your first month's payment.
FAQ
Frequently asked questions.
Didn't find what you were looking for? Talk to us on WhatsApp, of course.
Can I get banned from WhatsApp?
Zaplin connects your numbers like WhatsApp Web and paces sending to protect each number. Use it for conversations the customer started and avoid mass messages to cold lists.Zaplin connects your numbers like WhatsApp Web and paces sending to protect each number. We recommend using it for conversations the customer started and avoiding mass messages to cold lists.
Do I need to change my number or phone?
No. You connect the numbers you already use by scanning a QR code, like WhatsApp Web.No. You connect the numbers your business already uses by scanning a QR code, just like WhatsApp Web. Your team then answers through Zaplin, on the computer.
Is there a free plan or a trial?
Yes: 7 days free, no card, with everything in Professional. Then from R$ 147 per month, with no lock-in.Yes: a 7-day free trial, no card needed, with everything in the Professional plan. After that, plans start at R$ 147 per month, with no lock-in: cancel whenever you like, right from the dashboard.
How does the AI use my company's data?
The AI reads the conversations and the knowledge base you upload to summarize, suggest and qualify. Nothing is sent without your approval.The AI reads the conversations and the files you upload to the knowledge base, such as PDFs, policies and price lists, to summarize, suggest replies and qualify leads. Nothing is sent or changed without your approval.
Does Zaplin integrate with my system?
Yes. There is a REST API, webhooks and OAuth 2.1, plus Zapier, Make, n8n, Hotmart and Stripe.Yes. There is a REST API, webhooks and OAuth 2.1, and Zaplin connects to Zapier, Make, n8n, Hotmart and Stripe.
Can I change plans later?
Yes. Upgrades apply right away, with credit for unused days; downgrades apply at renewal.Yes. Upgrading or switching to annual is charged right away, with credit for the unused days. Downgrades take effect at renewal.